FAQ

What is Cryptaka?

Cryptaka is an advanced online platform created to offer seamless and direct access to modern, high-yield digital investment opportunities. It is owned and managed by CRYPTAKA, a company registered in the United Kingdom (registration number: 16296329), with its headquarters located at 60 Lansdowne Hill, London, England, SE27 0BD.

How does the Cryptaka platform operate?

The Cryptaka platform manages digital assets for both corporate clients and individual investors. These funds are allocated across the company’s trading, reserve, and investment accounts. They are then utilized in trading activities on cryptocurrency exchanges, ensuring liquidity for digital financial instruments, and investing in promising blockchain-based startups. A team of skilled professionals oversees these assets, focusing on preserving and growing the capital entrusted by clients and partners.

Who can become a Cryptaka client?

Anyone aged 18 or older is eligible to invest with Cryptaka. No specialized education or specific social status is required to join as a partner. The sole requirement is adherence to the platform’s guidelines for using its investment tools.

How do I register on Cryptaka?

Registration is straightforward and completely free. Simply click the "Sign Up" button and complete the form that appears. Be sure to review and accept our Terms of Service and Privacy Policy. It’s advisable to save or memorize your login credentials. After submitting your registration, follow the instructions to confirm and activate your account.

Can I create multiple accounts from one device?

While the platform allows multiple accounts to be created from the same IP address or device, it strictly prohibits one individual from registering multiple accounts. Family members, however, can create separate accounts for themselves. To avoid issues, ensure all registration details are accurate before submission. To prevent misuse, the platform reserves the right to request identity verification documents. During this process, investor accounts may be temporarily suspended.

Can I change my password?

Yes, you can and should change your password regularly to enhance the security of your account and protect the funds in your investment accounts.

Can I update my email address?

The email address used during registration cannot be changed directly through your profile, as it serves as your login credential. To update your email, please reach out to our support team for assistance.

How do I recover access to my account if I forget my User ID or password?

Use the password recovery feature. Once activated, detailed instructions will be sent to your registered email to help you regain access. Follow these steps carefully. If you encounter any issues, contact our technical support team for further assistance.

How do I start investing?

To start investing, log into your personal account and click the "TOP UP" button. Complete the form that appears to initiate a balance funding order. Choose your preferred payment method and enter the amount you wish to transfer. Follow the provided instructions to complete the payment, and wait for the funds to reflect in your account balance. Once the funds are credited, navigate to the "My Investments" section, select your desired Staking plan, specify the stake amount, and click the "Start Staking" button.

What payment methods can I use to fund my account?

The platform supports Bkash Limited and Nagad Digital Wallet to fund your investment account.

How long does it take to fund my account?

Deposit transactions are typically processed instantly. If your transaction is not reflected in your account within 15 minutes, please contact our support team for assistance.

What Is the Minimum Investment Amount on the Platform?

The minimum investment amounts vary depending on the chosen investment plan. You can find detailed information on the main page of the company’s website.

Can I withdraw my capital early?

No, your capital is locked for the entire investment term and cannot be withdrawn before the investment period ends.

Can I invest funds from my account balance?

Yes, you can open a new deposit using funds accumulated from the partner program or profits earned through investments.

How many deposits can I open?

There is no limit to the number of deposits you can open. You can run multiple investment plans simultaneously, allowing you to diversify your investments and maximize returns.

How do I withdraw funds from my account balance?

To withdraw funds, log into your dashboard and click the "Withdraw" button. Complete the form that appears to create a withdrawal request. Select your preferred payment method and enter the amount you wish to withdraw. Before finalizing the request, ensure that your payment credentials are correctly listed in the "Wallets" section of your profile settings. Confirm the request by clicking the "Withdraw" button, and wait for the payout process to be completed.

What is the minimum withdrawal amount?

The minimum withdrawal amount depends on the currency of the transaction:

Payment MethodMin. amount
Bkash Limited 300.00 BDT
Nagad Digital Wallet 300.00 BDT
How long does it take to process withdrawal requests?

Withdrawal requests are typically processed instantly. However, in some cases, it may take up to 24 hours. If your payment has not been received within this timeframe, please contact our support team for assistance.

What should I do if the withdrawal request is not completed after 24 hours?

If your withdrawal request remains unresolved after 24 hours, reach out to our Customer Support team and report the issue for further assistance.

Does the platform offer an affiliate program?

Yes, the Cryptaka investment platform provides all registered users with the opportunity to earn additional income by bringing in new clients and partners. Our multi-tier Affiliate Program enables you to build a referral network, unlocking extra earnings and bonuses. Affiliate income is generated from investments made by individuals you and your partners refer. You can explore the details of the affiliate program and the partner reward structure on the "HOME" page of the platform.

Where can I find my affiliate link?

Your affiliate link is available in the "Affiliate System" section of your account dashboard. This section also displays your partner status, referral statistics, and information about the users you’ve referred.

Can I use my referral link to create multiple accounts for myself?

No, this is against the platform’s rules. However, your relatives, friends, and acquaintances can join as your referrals.

How does the referral rewards system work?

Affiliate rewards are credited instantly when a referral invests funds and starts a new deposit. Commissions are directly deposited into your account balance. The reward amount depends on your partner status and the level of the referral within your affiliate network. Active partners may also receive special bonuses based on the total volume of investments generated through their efforts.

Do I need to invest in order to join the affiliate program?

No, personal investments are not required to participate in the affiliate program. Registered users can start earning by attracting referrals as soon as their account is activated.

How do you ensure the security of investors' personal data?

The platform operates on highly secure servers, ensuring that all users' personal information is stored in an encrypted format. Additionally, databases are protected against unauthorized access. As per the platform’s policies, the management company is strictly prohibited from sharing or selling user data to third parties.

How can I enhance the security of my personal account?

To bolster your account’s security, we strongly advise changing your password regularly. You also have the option to enable secure email authorization. Once activated, this feature will require you to enter a unique code sent to your registered email address every time you log in to your account.

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